冀中能源峰峰集團(tuan)解決(jue)職(zhi)工“急難愁盼” 匯(hui)聚拼搏奮進力量

小(xiao)(xiao)事連(lian)民(min)心(xin)(xin)、小(xiao)(xiao)事連(lian)大局。一(yi)直以(yi)來，冀中能源峰峰集團聚焦職工(gong)群(qun)眾最關心(xin)(xin)、最直接的(de)(de)問題(ti)，精準施策、用心(xin)(xin)用情解決職工(gong)的(de)(de)“急難愁盼”問題(ti)，千方百計把好事辦實、實事辦好、難事辦成，不斷增強職工(gong)群(qun)眾的(de)(de)凝(ning)聚力和(he)向心(xin)(xin)力。

干“暖民(min)心”的急事。群眾利益(yi)無小事，該集團把職(zhi)(zhi)工(gong)群眾的“關鍵小事”當(dang)作“頭(tou)等(deng)大事”，通過動態調研、編(bian)排(pai)計劃、明確進度等(deng)多(duo)項舉措(cuo)體(ti)察民意，以職(zhi)(zhi)工(gong)滿意作為基本標準(zhun)，切實維護好職(zhi)(zhi)工(gong)利益(yi)。

“變頻器運行正常，電(dian)機(ji)電(dian)流(liu)正常，出口水(shui)溫52攝氏度(du)。”控制室內，運行工(gong)一邊(bian)向值(zhi)班員匯報，一邊(bian)填寫供暖(nuan)運行記錄。“社保(bao)辦公室暖(nuan)氣不熱，采掘工(gong)房(fang)門(men)口暖(nuan)氣管路(lu)漏水(shui)，趕緊去(qu)處(chu)理(li)。”值(zhi)班電(dian)話就是供暖(nuan)熱線，哪里跑冒滴(di)漏，哪里就有維(wei)修工(gong)的(de)身影，關(guan)閉閥門(men)、迅速堵(du)漏，保(bao)障供暖(nuan)就是維(wei)修工(gong)的(de)首要職責(ze)。

面對(dui)寒冷(leng)天氣，九龍礦后勤服(fu)務部(bu)負責人帶隊“轉樓(lou)(lou)”，對(dui)生產單位工(gong)房、職工(gong)宿舍(she)、任務交(jiao)辦樓(lou)(lou)、機關(guan)樓(lou)(lou)等隨機查看房間內供暖情況，并及時更換棉門簾、適(shi)當關(guan)閉(bi)頂部(bu)通風窗(chuang)，檢修浴室門窗(chuang)，防(fang)止冷(leng)風侵入。同時，貼心(xin)做好暖氣防(fang)燙(tang)、水(shui)溫(wen)調控等工(gong)作，安(an)裝(zhuang)暖氣管(guan)路防(fang)燙(tang)護套50余(yu)米，適(shi)當調高洗浴水(shui)溫(wen)，保(bao)質保(bao)量完成(cheng)公(gong)管(guan)服(fu)拆洗任務，讓每(mei)班升井(jing)職工(gong)洗上“暖心(xin)澡”，入井(jing)職工(gong)穿(chuan)上“干(gan)爽(shuang)衣”。

該(gai)集(ji)(ji)團新(xin)屯礦牢固樹立“管理標準化、服(fu)務(wu)(wu)(wu)(wu)人性(xing)化”理念，在解決(jue)職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)(gong)反映(ying)集(ji)(ji)中的(de)(de)(de)共性(xing)需求(qiu)(qiu)(qiu)和(he)(he)“急難(nan)(nan)愁盼(pan)”問(wen)題上下功夫，完成冬季供(gong)暖管路的(de)(de)(de)自行改造(zao)，更(geng)(geng)(geng)(geng)換管路260米、閥門(men)56個，保溫管路480米，修補房屋3000余(yu)平方米、維護空調200余(yu)臺、為(wei)(wei)棚戶區職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)(gong)辦理房產(chan)手續(xu)106戶，得(de)到(dao)廣大職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)(gong)群眾(zhong)一(yi)致好評；并(bing)根據職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)(gong)訴(su)求(qiu)(qiu)(qiu)，因(yin)地制宜推進(jin)改建(jian)停車場，職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)(gong)宿舍區域停車場已投入使用(yong)，既規范(fan)了(le)辦公場所(suo)的(de)(de)(de)秩序，又解決(jue)了(le)職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)(gong)上下班停車難(nan)(nan)的(de)(de)(de)問(wen)題。不(bu)僅如此(ci)，為(wei)(wei)了(le)確保職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)(gong)的(de)(de)(de)“急難(nan)(nan)愁盼(pan)”問(wen)題解決(jue)得(de)更(geng)(geng)(geng)(geng)精準，羊東(dong)礦黨委充(chong)分(fen)發揮(hui)基層黨支部戰斗堡壘和(he)(he)黨員先鋒模范(fan)作用(yong)，實施“黨委牽(qian)頭、支部帶領(ling)、黨員行動(dong)”機制，大力(li)開(kai)(kai)展“一(yi)對一(yi)、面對面、心貼心”談(tan)心交流活動(dong)，密切關注職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)(gong)思(si)想動(dong)態，開(kai)(kai)通24小時(shi)職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)(gong)訴(su)求(qiu)(qiu)(qiu)熱線，在值班室、職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)(gong)宿舍等人員集(ji)(ji)聚場所(suo)設立意(yi)見(jian)(jian)建(jian)議本，以“標準更(geng)(geng)(geng)(geng)高、節奏(zou)更(geng)(geng)(geng)(geng)快、要求(qiu)(qiu)(qiu)更(geng)(geng)(geng)(geng)嚴、服(fu)務(wu)(wu)(wu)(wu)更(geng)(geng)(geng)(geng)精”的(de)(de)(de)理念，做到(dao)服(fu)務(wu)(wu)(wu)(wu)企業(ye)更(geng)(geng)(geng)(geng)有力(li)、服(fu)務(wu)(wu)(wu)(wu)職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)(gong)更(geng)(geng)(geng)(geng)貼心。截至(zhi)目前，開(kai)(kai)展聯系職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)(gong)“一(yi)周一(yi)訪”8次(ci)(ci)，為(wei)(wei)職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)(gong)群眾(zhong)辦實事好事56件(jian)，舉辦集(ji)(ji)體生日2場、班組賀功5場，深入一(yi)線慰問(wen)6次(ci)(ci)。牛兒莊采礦公司(si)每月定期組織各基層單位(wei)的(de)(de)(de)班組長(chang)、職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)(gong)代表、生產(chan)骨(gu)干(gan)召(zhao)開(kai)(kai)民主懇談(tan)會(hui)，對職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)(gong)反映(ying)的(de)(de)(de)具有代表性(xing)、傾向性(xing)的(de)(de)(de)熱點、焦(jiao)點問(wen)題進(jin)行匯總、整(zheng)理、分(fen)析、反饋，將意(yi)見(jian)(jian)和(he)(he)建(jian)議報至(zhi)相關部門(men)解決(jue)，指(zhi)定專(zhuan)人及時(shi)跟蹤(zong)落(luo)實情況，不(bu)斷提(ti)升服(fu)務(wu)(wu)(wu)(wu)職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)(gong)質效。

做“有質量(liang)”的好事。為進一(yi)步關心關愛因患重大(da)疾(ji)病(bing)導致(zhi)醫療(liao)支出較(jiao)大(da)的職(zhi)工(gong)(gong)，該集團牢固(gu)樹立以職(zhi)工(gong)(gong)為中(zhong)心的發展思想(xiang)，不斷鞏固(gu)深化主(zhu)題教育成果(guo)，圍繞因病(bing)致(zhi)困、因病(bing)返貧等(deng)“重點(dian)群體”，以職(zhi)工(gong)(gong)“急難(nan)愁盼”問題為導向，千方百計用好用足幫扶(fu)政策，積(ji)極爭取上級(ji)專項資金(jin)55萬元（來自于大(da)病(bing)互助(zhu)(zhu)(zhu)(zhu)活動專項救助(zhu)(zhu)(zhu)(zhu)項目(mu)），幫助(zhu)(zhu)(zhu)(zhu)101名大(da)病(bing)會(hui)員職(zhi)工(gong)(gong)紓難(nan)解困。會(hui)員大(da)病(bing)互助(zhu)(zhu)(zhu)(zhu)活動開展十七年來，每(mei)年有150余名會(hui)員得到救助(zhu)(zhu)(zhu)(zhu)，年發放互助(zhu)(zhu)(zhu)(zhu)金(jin)百萬元。

據悉，本批救助(zhu)包(bao)括了在職(zhi)會員(yuan)及其未成年(nian)子女，是歷年(nian)來救助(zhu)人(ren)數最多、力度(du)最大的一(yi)次專(zhuan)項救助(zhu)，必將緩解(jie)困難職(zhi)工燃眉之急(ji)，讓廣大職(zhi)工真正感受到“娘家人(ren)”的關心關懷。

辦“有溫度”的實事。“看到職(zhi)(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)們(men)(men)破損(sun)的(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)作服(fu)(fu)，就(jiu)能(neng)(neng)感(gan)受到他們(men)(men)在(zai)井下工(gong)(gong)(gong)(gong)(gong)作真(zhen)的(de)(de)(de)很(hen)辛苦、很(hen)不容易(yi)。作為(wei)一(yi)名女工(gong)(gong)(gong)(gong)(gong)協(xie)管(guan)(guan)員，我會(hui)更(geng)好(hao)地服(fu)(fu)務礦(kuang)山(shan)，而我能(neng)(neng)做的(de)(de)(de)，就(jiu)是做好(hao)后勤工(gong)(gong)(gong)(gong)(gong)作。”九龍礦(kuang)女工(gong)(gong)(gong)(gong)(gong)協(xie)管(guan)(guan)員們(men)(men)說(shuo)到。群眾(zhong)利益無(wu)小事(shi)(shi)，一(yi)枝一(yi)葉總關情(qing)。該集(ji)團(tuan)始終(zhong)堅持(chi)一(yi)心(xin)一(yi)意為(wei)職(zhi)(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)辦實事(shi)(shi)、辦好(hao)事(shi)(shi)，將溫暖(nuan)傳遞到職(zhi)(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)心(xin)坎上，用一(yi)件件貼心(xin)事(shi)(shi)聚(ju)民心(xin)、強信心(xin)。辛安(an)礦(kuang)將職(zhi)(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)每(mei)件工(gong)(gong)(gong)(gong)(gong)作服(fu)(fu)植入(ru)RFID芯片，植入(ru)芯片的(de)(de)(de)衣(yi)服(fu)(fu)從投(tou)衣(yi)口投(tou)入(ru)，智能(neng)(neng)化系(xi)統會(hui)自動(dong)(dong)識(shi)別衣(yi)服(fu)(fu)的(de)(de)(de)數量、姓名、工(gong)(gong)(gong)(gong)(gong)號等(deng)信息(xi)，自動(dong)(dong)備案登記、烘干、分揀、暫(zan)存等(deng)，基(ji)本無(wu)需(xu)人工(gong)(gong)(gong)(gong)(gong)操作，科技感(gan)滿滿，真(zhen)正(zheng)解(jie)決了多(duo)人同時(shi)取(qu)衣(yi)、排(pai)隊耗時(shi)長(chang)、取(qu)錯衣(yi)服(fu)(fu)等(deng)問題，備受職(zhi)(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)喜愛(ai)。羊東(dong)礦(kuang)瞄準“不讓職(zhi)(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)帶著(zhu)心(xin)事(shi)(shi)入(ru)井，不讓職(zhi)(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)帶著(zhu)情(qing)緒(xu)工(gong)(gong)(gong)(gong)(gong)作”的(de)(de)(de)目(mu)標，針對職(zhi)(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)群眾(zhong)在(zai)不同時(shi)期、不同階段需(xu)求(qiu)重點，堅持(chi)“有(you)訪必接、有(you)訴必答、有(you)求(qiu)必應、有(you)難必幫(bang)、有(you)困(kun)必解(jie)”的(de)(de)(de)原(yuan)則，持(chi)續深化“十個幫(bang)你辦”服(fu)(fu)務職(zhi)(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)新機制，進一(yi)步(bu)完(wan)善幫(bang)辦制度，明(ming)確幫(bang)辦內容，有(you)效解(jie)決了職(zhi)(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)最(zui)迫切(qie)、最(zui)現實、最(zui)需(xu)要的(de)(de)(de)各(ge)類問題437件次。針對職(zhi)(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)在(zai)崗(gang)位作業勞(lao)保手套御(yu)寒(han)能(neng)(neng)力差等(deng)問題，馬選廠(chang)迅(xun)速籌措專項資金，為(wei)1200名職(zhi)(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)購買并發放(fang)能(neng)(neng)夠抵御(yu)零(ling)下30攝(she)氏度的(de)(de)(de)開司米(mi)絨御(yu)寒(han)手套，以落(luo)(luo)小落(luo)(luo)細落(luo)(luo)實的(de)(de)(de)多(duo)舉措暖(nuan)心(xin)行動(dong)(dong)，充分保障(zhang)奮戰在(zai)一(yi)線崗(gang)位職(zhi)(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)能(neng)(neng)夠安(an)全工(gong)(gong)(gong)(gong)(gong)作、溫暖(nuan)過冬。

（冀(ji)中能源峰峰集團新聞中心   馮冉博）