冀中能源裝(zhuang)備集團(tuan)石煤(mei)機公司售后服務再獲(huo)雙(shuang)錦旗
近日,冀中(zhong)能源裝備集團石煤機公(gong)司收到(dao)了來自(zi)石家莊市橋西環(huan)境衛生管理處和(he)欒(luan)城區地方公(gong)路管理站贈送的兩面錦旗,對該(gai)公(gong)司在(zai)環(huan)衛車使(shi)用和(he)維護過程(cheng)中(zhong)提(ti)供的及(ji)時高效、周到(dao)熱情的優質售后服務表示真誠感謝,為該(gai)公(gong)司售后服務功勛墻再添新榮譽。
橋西環(huan)境衛(wei)生(sheng)管(guan)理處的(de)錦(jin)旗(qi)(qi)(qi)上寫有(you)“技術(shu)精湛、服(fu)(fu)務(wu)(wu)(wu)至上”,對該公(gong)司售(shou)后服(fu)(fu)務(wu)(wu)(wu)人(ren)員(yuan)(yuan)的(de)專(zhuan)業技能和(he)服(fu)(fu)務(wu)(wu)(wu)態度給予了高度評價。前來贈送(song)錦(jin)旗(qi)(qi)(qi)的(de)橋西環(huan)衛(wei)大隊(dui)代表(biao)表(biao)示,“石(shi)煤機(ji)公(gong)司的(de)售(shou)后團隊(dui)不(bu)僅(jin)技術(shu)過硬(ying),而(er)且(qie)在服(fu)(fu)務(wu)(wu)(wu)過程中始終以客戶為(wei)中心,他(ta)們的(de)專(zhuan)業和(he)熱(re)情(qing)讓(rang)我(wo)們印象深刻(ke)”;欒城(cheng)區地方公(gong)路(lu)管(guan)理站的(de)錦(jin)旗(qi)(qi)(qi)上寫著“服(fu)(fu)務(wu)(wu)(wu)全心全意、質(zhi)量百里挑(tiao)一(yi)”。贈送(song)錦(jin)旗(qi)(qi)(qi)的(de)代表(biao)說,“石(shi)煤機(ji)的(de)服(fu)(fu)務(wu)(wu)(wu)質(zhi)量超出(chu)了我(wo)們的(de)預期,他(ta)們主動上門送(song)服(fu)(fu)務(wu)(wu)(wu),工(gong)作不(bu)僅(jin)高效,而(er)且(qie)細致入微(wei),保(bao)(bao)障了環(huan)衛(wei)車(che)輛的(de)正常運(yun)行,為(wei)區域的(de)環(huan)境衛(wei)生(sheng)和(he)道路(lu)清潔提供優(you)質(zhi)的(de)產(chan)品和(he)服(fu)(fu)務(wu)(wu)(wu)保(bao)(bao)障” 。此外,在該公(gong)司售(shou)后服(fu)(fu)務(wu)(wu)(wu)部,來自煤炭、地質(zhi)鉆探、工(gong)程機(ji)械等行業領域的(de)錦(jin)旗(qi)(qi)(qi)眾(zhong)多,一(yi)面面錦(jin)旗(qi)(qi)(qi)不(bu)僅(jin)記錄了售(shou)后服(fu)(fu)務(wu)(wu)(wu)人(ren)員(yuan)(yuan)的(de)辛勤付出(chu),更是對公(gong)司產(chan)品質(zhi)量、服(fu)(fu)務(wu)(wu)(wu)質(zhi)量和(he)意識(shi)的(de)褒獎。
近(jin)年(nian)來,該公(gong)司(si)(si)各產品板(ban)塊快速發展,市場(chang)(chang)占有率持(chi)(chi)(chi)續提(ti)升(sheng),他們采取系列措施(shi),不(bu)斷(duan)增強(qiang)售(shou)(shou)(shou)(shou)(shou)后(hou)(hou)(hou)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)對市場(chang)(chang)開(kai)發的(de)支撐(cheng)作(zuo)用。高度重(zhong)視售(shou)(shou)(shou)(shou)(shou)后(hou)(hou)(hou)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)保(bao)(bao)障能(neng)(neng)力和(he)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)能(neng)(neng)力建(jian)設,秉承“用戶至上(shang),用心服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)”的(de)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)理(li)念,將“科技興企,創(chuang)知(zhi)名品牌;持(chi)(chi)(chi)續改進,讓顧客滿(man)意。”作(zuo)為公(gong)司(si)(si)質量(liang)方針和(he)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)理(li)念,不(bu)斷(duan)加(jia)大(da)(da)保(bao)(bao)障性投(tou)入,加(jia)強(qiang)售(shou)(shou)(shou)(shou)(shou)后(hou)(hou)(hou)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)隊伍建(jian)設、制度保(bao)(bao)障建(jian)設、文(wen)化(hua)品牌建(jian)設等,建(jian)成(cheng)“售(shou)(shou)(shou)(shou)(shou)后(hou)(hou)(hou)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)五(wu)星級認證”保(bao)(bao)障制度體(ti)(ti)系。公(gong)司(si)(si)充分(fen)發揮國(guo)有企業售(shou)(shou)(shou)(shou)(shou)后(hou)(hou)(hou)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)保(bao)(bao)障能(neng)(neng)力和(he)優勢,形成(cheng)了(le)重(zhong)大(da)(da)產品市場(chang)(chang)開(kai)發領(ling)導帶隊服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)、建(jian)設售(shou)(shou)(shou)(shou)(shou)后(hou)(hou)(hou)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)網點、開(kai)展售(shou)(shou)(shou)(shou)(shou)后(hou)(hou)(hou)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)萬里行、進行銷售(shou)(shou)(shou)(shou)(shou)售(shou)(shou)(shou)(shou)(shou)后(hou)(hou)(hou)融合、鉗電一(yi)體(ti)(ti)化(hua)、設備(bei)專項(xiang)巡檢(jian)等具有顯著石煤機特色的(de)多樣化(hua)售(shou)(shou)(shou)(shou)(shou)后(hou)(hou)(hou)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)模式,為公(gong)司(si)(si)兩(liang)個開(kai)發工(gong)(gong)作(zuo)提(ti)供了(le)市場(chang)(chang)保(bao)(bao)障和(he)信(xin)息支持(chi)(chi)(chi)。公(gong)司(si)(si)對在售(shou)(shou)(shou)(shou)(shou)后(hou)(hou)(hou)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)過(guo)程中(zhong)作(zuo)出突(tu)出貢獻的(de)職(zhi)工(gong)(gong)給(gei)予物(wu)質和(he)榮譽肯定,激勵(li)廣大(da)(da)職(zhi)工(gong)(gong)不(bu)斷(duan)提(ti)升(sheng)售(shou)(shou)(shou)(shou)(shou)后(hou)(hou)(hou)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)工(gong)(gong)作(zuo)質量(liang),大(da)(da)力營造(zao)售(shou)(shou)(shou)(shou)(shou)后(hou)(hou)(hou)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)良好(hao)氛圍。經過(guo)持(chi)(chi)(chi)續“鍛造(zao)”,“石煤售(shou)(shou)(shou)(shou)(shou)后(hou)(hou)(hou)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)”在行業形成(cheng)了(le)一(yi)道閃亮名片,樹立了(le)清晰的(de)誠信(xin)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)品牌形象,為公(gong)司(si)(si)市場(chang)(chang)開(kai)發提(ti)供了(le)強(qiang)力支撐(cheng)。
(冀中能源裝備集團石煤機(ji)公司(si) 楊穎敏(min))